L.E.A.D. IT Services

POWERED BY PEOPLE. BACKED BY TECHNOLOGY

Sam W – Helpdesk Technician – Phone

L.E.A.D. IT Services delivers flexible, reliable and expert IT support for schools and trusts across the UK. Whether you need a fully managed solution, on demand support, or specialist services for your MAT, we keep your systems running smoothly so you can stay focused on teaching and learning.

As a social enterprise, we reinvest in the communities we serve, supporting young people into careers through our apprenticeship programme and delivering meaningful social value to the community alongside exceptional IT services.

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Emma LEAD IT Services support staff WBP

Fully managed IT support

With our fully managed support services, we go beyond the expectations of the average support package. We are more than just a person on the ground. Alongside support received from our trained on-site team, we have a wide-ranging support structure, to ensure that when you need us, we are there.

  • On-site technicians and remote specialists ready when you need them
  • 24/7 monitoring to prevent issues before they occur
  • Emergency call-outs for out-of-hours incidents
  • Full coverage of all devices and infrastructure, from desktops and iPads to servers and networks.
FInd out more about Fully Managed IT Support
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On Demand IT Support

With our on demand IT support, you only pay for what you use.

  • Build a tailored package using flexible pooled hours
  • Book support visits when you need them
  • Access emergency call-outs and service desk support
  • Includes monitoring to keep systems running efficiently.
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Services for Multi Academy Trusts

Specialist support for MATs of all sizes – whether you’re established or just starting out.

Our MAT solutions include:

  • Email migration: unifying communication across all schools
  • Cloud telephony: MAT-wide systems with a shared directory and low operating costs
  • Broadband, filtering and safeguarding: fast, secure connections with compliant filtering and real-time safeguarding alerts for Designated Safeguarding Leads.
  • Server management and remote access: seamless access and consistent performance trust-wide
  • Wireless provisioning: MAT-wide wireless connections without password headaches
  • Procurement and installation: cost effective, future proof equipment, fully installed and supported
  • IT planning consultancy: strategic IT roadmaps and infrastructure improvement plans.
  • Experience supporting large-scale, trust-wide IT transformations and TUPE transfer of existing IT staff
  • Standardisation of systems, policies and security across all schools within a trust.
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Remote Support

Perfect for teams working across multiple sites or from home.

  • Quick access to our dedicated remote support team
  • Multiple channels to log and track issues including our managed service desk
  • Regular updates and reporting to keep you informed
  • SLA-backed response times and detailed reporting dashboards for full visibility.
Find out more about our services
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Broadband and Telephony

Dependable, secure, high performance connectivity for schools and businesses.

  • Continuous monitoring and rapid fault response
  • GDPR and Cyber Essentials aligned filtering for businesses
  • OFSTED compliant E-safety, multi-level filtering for schools with real time DSL alerts
  • VoIP and cloud telephony solutions enabling flexible, scalable communication across organisations
  • Network resilience planning including failover connectivity options
  • Partnered with industry leaders including Senso.cloud, iBoss and DNS Filter giving customers an all encompassing solutions
Find out more about Broadband and Telephony
straight IT Technician with cables tech – Ray – RSDD

IT Consultancy and Procurement

Expert advice and strategic planning powered by over 15 years’ experience.

  • Improvement plans for schools and businesses
  • Modernisation of ageing IT systems
  • Full network design for new buildings
  • Disaster recovery planning using cloud backups, redundancy systems and battery protection
  • Procurement of future‑proof, cost‑effective hardware and software
  • Alignment with DfE standards and cyber security frameworks including Cyber Essentials and safeguarding requirements.
Find out more about IT Consultancy and Procurement
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Video Surveillance and Door Access Control

We can assist with all stages of securing your offices or school to keep your premises secure.

  • Surveys, planning, installation and training
  • HD indoor/outdoor CCTV, including pan/tilt/zoom camera options
  • Flexible NVR storage solutions
  • Door access control systems using fobs or MiFare ID cards
  • Timed access, user tracking and instant access removal
  • Integration with wider IT and network infrastructure for a unified security ecosystem
  • Full systems training provided at the point of installation.
Find out more about Video Surveillance and Access Control
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Educational Support

Tailored IT services designed specifically for schools.

  • A 30+ strong technical team with education expertise
  • Project management for everything from laptop rollouts to full server builds
  • Ex‑teaching staff who understand curriculum needs
  • IT curriculum support to help embed technology in classrooms
  • Strategic IT planning for long‑term development
  • Safeguarding-first approach with specialist knowledge of monitoring, filtering and compliance
  • Full IT audits to assess current systems and future needs.
Find out more about Educational Support
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M.E.E.T EdTech Conference and Exhibition

Our M.E.E.T. (Midlands Education and Enterprise Technology) Conference and Exhibition brings together education leaders, IT professionals and industry partners.

Delivered as part of our commitment to supporting the education sector with education technology -focussed knowledge sharing, collaboration and innovation.

  • Inspiring keynote speakers and expert-led sessions
  • Live demonstrations of the latest education technology
  • Networking opportunities for schools, MATs and partners
  • Showcasing innovation, safeguarding solutions and digital transformation in education
Find out more about the L.E.A.D. IT Services M.E.E.T. Event

Leave us a message

At L.E.A.D. Academy Trust, we are committed to supporting other schools and multi-academy trusts on their journey towards providing high-quality education to every child.

We firmly believe that sharing our knowledge and expertise can help other institutions improve their educational standards and outcomes. We offer a range of support, including school-to-school collaboration, sharing of good practice, and bespoke training and development programmes.

Our team of experienced professionals provides tailored advice and guidance to help other schools and trusts overcome challenges and achieve their goals. By working together, we can make a positive impact on the education system and help create a better future for our children.

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